For home users and small businesses

Software repairs, sorted properly

Slow laptop, virus infection, won't start up, or just running badly — post it to me and I'll diagnose it, fix it, and send it back. No jargon, no call centres, just a clean machine returned to you.

Laptop being repaired with software tools on screen

What I can fix

Most software problems can be fully resolved without replacing any hardware. I'll run a thorough diagnosis, fix what's wrong, and make sure your machine is running as it should before it comes back to you.

Virus and malware removal

Full scan and removal of viruses, malware, spyware, and adware. I'll make sure your machine is clean and protected before it comes back.

Slow computer tune-up

Clearing out junk, disabling unnecessary startup programmes, optimising settings — if your machine is crawling, I'll get it running properly again.

Windows reinstall and setup

Sometimes a clean reinstall is the best fix. I'll reinstall Windows, set everything up, and make sure your files and programmes are back in order.

Boot and startup problems

Won't turn on, gets stuck on startup, or keeps crashing? I'll diagnose the cause and get it booting reliably again.

Driver and update issues

Broken updates, missing drivers, or software conflicts causing problems — I'll sort out the underlying issue so everything works as it should.

Data backup before repair

Before any work begins I'll back up your important files so nothing is lost during the repair process. Your data is safe throughout.

How pricing works

Software repairs are quoted after a free diagnosis. I'll tell you exactly what's wrong and what it'll cost to fix — you approve it before I start. Most software jobs are completed within 1–3 working days of receiving your machine.

  • Free diagnosis — you know what's wrong before you commit
  • Fixed quote approved by you before any work begins
  • No fix, no fee — if I can't sort it, you don't pay
  • Data backed up before any repair work starts
  • 1–3 working days turnaround from receipt of your machine

Got a slow or broken machine?

Tell me what's going on and I'll come back with a clear quote — no jargon, no commitment.